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Local News

EDCO on T-Mobile Closing


Hundreds of jobs are being lost in Redmond as T-Mobile decides to close its call center there. About 350 people currently work there and at its height the call center employed almost 900 people. Roger Lee with EDCO helped bring the company to Central Oregon in 2004. He says the blocked merger between T-Mobile" and AT&T may have played a role.  "Speculation is, that it was related to the merger and I think in general, the ratings on T-Mobile call centers was much higher than for AT & T; so AT&T was probably going to migrate some of its call centers from overseas back into the U.S. to the T-Mobile centers, had the acquisition gone through. But without that happening, that was off the table." In all, seven T-Mobile call centers are being closed in the next few months. The others are in Pennsylvania, Florida, Kansas, Colorado and two in Texas.

 

 

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