Starting yesterday, St. Charles Health System and Deschutes County Health Services joined to open a new phone line to answer questions from the public about COVID-19. The free phone line, available to individuals in Crook, Deschutes and Jefferson counties, is open from 8 to 5 Monday thru Friday and is staffed by caregivers and county health services professionals.  This is different than the 2-1-1 information line in that you get a live person on the other end, most likely a local nurse who is glad to answer your questions. Phone line: 541-699-5109