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Local News

Heavy Snow Causes 911 Problem


Mother nature really threw a curve ball to Central Oregon this morning. The heavy snowfall in a short amount of time didn't just cause problems on roads, even the Deschutes County 911 Dispatch had their own emergency this morning.  "It was about 7:40 this morning we had a power outage and basically, all of our equipment went down at that time. we had to get on cell phones and transfer through quest, transfer our 911 lines. And then in the mean time, we had to try to figure out the issue with the power. Obviously this being the kind of building this is, we have a back up system.  We determined there had been some kind of failure in the transfer switch. Getting a hold of vendors and with the weather, it made it tough for people to respond.  We eventually got the power back going and then we needed to bring our equipment back up and then get the calls transferred to here form OSP Medford." 911 Director, Rob Porier says this is the first time in the new Dispatch Center that they have had such an emergency and finding out the weaknesses in the power system will help them improve their equipment.

 

 

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