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The head of Economic Development for Central Oregon is reacting to the big announcement that AT&T is buying T-Mobile. The T-Mobile Call Center is the region's 4th largest private employer. EDCO played a big role in bringing T-Mobile here. Roger Lee with EDCO: “Well, certainly we’re looking at that with interest. Certainly we’re very interested in making sure that that employer maintains their presence in Redmond. We’ve not heard anything contrary to that thus far. It’s something we’re going to keep an eye on.” According to EDCO; the Redmond Call Center for T-Mobile has about 850 workers. This $39 billion deal would make AT&T the largest U.S. cell phone company, passing Verizon Wireless for the top spot. As for changes that could affect the Call Center, business wires are reporting that the biggest areas of overlap are seen in the retail stores, not necessarily in call centers. “The reality is: there’s customers involved here in both companies. Consolidating their operations, obviously they’re not looking to reduce the number of customers. And customers need care.” The regulatory review is expected to take about a year and then any possible changes or layoffs would come after that. 

 

 

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