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The website still is not able to sign people up for coverage from beginning to end without assistance.

 

Robin Henderson with St. Charles Helath System, says the continuing problems are disappointing.

 

"I don't think anyone thought it would be perfect, but I had no idea that it would be so convoluted and difficult.  I've heard so many heart breaking stories of people who think they have coverage, but don't have their cards.  We can do better and we should do better."

 

Henderson say the website's problems aren't just bad news for potential patients, but for the state's coop's like Health Republic Insurance -- that are trying to bring more competition to healthcare to lower costs.

 

"I sit on the board of Health Republic , one of the coops here in Oregon and this has had a huge impact on us business-wise.  Al   these difficulties are affecting us.  I really hope we can find a way to get this fixed and working."

 

Coops like Health Republic Insurance and Oregon's Health Coop are competing for customers in the individual and small group marketplaces.

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