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(Portland, OR)  --  Portland Mayor Ted Wheeler is taking control of the city's Bureau of Emergency Communications.  The action comes a week after a report found the city's 9-1-1 wait times were worse than what the city was reporting.  The city auditor's office reported that Portland's 9-1-1 system responded to calls within 20-minutes only 68-percent of the time, rather than the 99-point-six-percent the city was reporting.  The report suggested the BOEC's longstanding inefficiencies were masked by bad reporting and the office is understaffed.
 

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