On August 15th, you'll have to plan your trip to the Social Security Bend Office, because they are shortening their hours. While agency employees will continue to work their regular hours, the public access will change to 9 a.m. to 3:30 p.m. Monday through Friday. The agency news release sates that Congress provided them with nearly a billion dollars less than the President requested for the budget this fiscal year, which makes it impossible for the agency to provide the amount of overtime needed to handle service to the public as they have in the past. Most Social Security services do not require a visit to an office. For example, anyone wishing to apply for benefits, sign up for direct deposit, replace a Medicare card, obtain a proof of income letter or inform us of a change of address or telephone number may do so at: www.socialsecurity.gov or by dialing the toll-free number, 1-800-772-1213. People who are deaf or hard of hearing may call our TTY number, 1-800-325-0778.