Steve Reinke comes from Washignton State and replaces Rob Poirier who left more than a year ago.
Long time managers stepped in to keep the department running while a replacement was found.
Reinke says he's excited to be on the job.
"Well, I hope to add some stability. I intend to be here six to seven years. It's a good fit, the area, the job itself is attractive to me. I want to be able to make a difference."
Deschutes County has gone through 17 911 directors in the past twenty years.
Reinke says the biggest challenge for the department now is finding 911 dispatchers. They are down eight positions and plan to hire new workers in the next six months.