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St. Charles says caregivers and patients have received phone calls from fraudsters identifying themselves as employees of other local health care organizations or Medicare officials who are seeking valuable Medicare information for identity theft or fraudulent billing purposes.  The caller ID may appear as a legitimate number from a local medical facility. Falsifying a caller ID number in this way is known as “spoofing” and unfortunately St. Charles cannot prevent this type of criminal activity. According to the Office of Inspector General, these fraudsters are targeting beneficiaries through telemarketing calls, booths at public events, health fairs and door-to-door visits.  St. Charles is advising the public to be extremely cautious about ever giving medical or insurance information over the phone. If you think a caller is falsely representing St. Charles, Medicare or any other local medical facility, hang up and call your St. Charles provider’s office to find out if information is needed from you. 

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