BEND, OR -- The Fed-Ex Ship Center in Bend remains closed after massive snow loads put the roof in danger of collapsing at the Northeast Jamison warehouse. Fed-Ex customers have complained they’ve received very little information from the company about current shipments. Many say they are unable get the roof rakes they ordered online when local stores sold out during recent storms.
A Fed-Ex spokesperson says they have moved all packages from the closed station to a nearby facility and are now working to prioritize and expedite deliveries.
Heather Wilson, at the FedEx corporate office, released the following statement to KBND News:
"All shipments have been relocated from the impacted station to a nearby facility and are being prioritized for expedited delivery. We regret any inconvenience and are committed to providing service to the best of our ability. While we can confirm there are not thousands of undelivered packages, we are committed to safely delivering any outstanding packages as quickly as possible."