(Salem, OR)  --  Some Oregonians are still struggling to use the new Frances Online system to get unemployment benefits.  The Oregon Employment Department says the number of people using Frances Online increased two percent over the last week to 89 percent.  More than half of people trying to call for help are waiting over 15 minutes for their calls to be answered.  Nearly 15-million-dollars in benefits were paid last week.  The new system went live a month ago.