(Portland, OR) -- The Portland Water Bureau and three other City agencies will stop charging returned payment fees. The Portland Ombudsman says the fees are out of step with the City's equity goals. Return payment fees can be charged if a customer doesn't have enough money in their account when a transaction is processed. They can occur for reasons beyond the customer's control. The Ombudsman recommended the Water Bureau refund customers who had been overcharged. More than 10-thousand-dollars will be refunded to 864 customers.